Back to basics · built on new technology
Every building starts with a plan. Most businesses never get one.
A builder won't pour a footing without drawings. We give your business the same thing — the structure, the systems, and the order to build them — then let AI handle the repetitive work. New idea or twenty years in, the result is a business that's safe to build on: better processes, lower costs, fewer hours lost to admin.
Where are you today?
It doesn't matter where you start. It matters what's missing.
The same ten-phase process underneath, whichever door you come through. Already have a website and a bank account? You join at the phase after that, and we don't rebuild what already works.
I have an idea
Nothing exists yet. We form the company, build the brand, and stand up every system in the right order — so you open the doors already organised.
Joins at phase 01 · Intake Door 2I'm running a business
You have a website, maybe an inbox and a spreadsheet, and you know the back office could be better. We audit what you have, keep what works, and build the rest around it.
Typically joins at phase 03–05 Door 3I'm growing and it's getting messy
Sales are coming in faster than the systems can handle. We streamline billing and receiving, get inventory and reporting under control, and put marketing on a schedule.
Joins at phase 05–08 · Operate & automateOr hand us just the parts you don't want to do.
You don't have to take the whole blueprint. Plenty of clients engage us for one function and keep everything else exactly as it is.
- Social media only
- Bookkeeping & books
- Sales tax & monthly filings
- Annual filings & renewals
- Accounting & tax payments
- Billing & collections
- Inventory cataloguing & receiving
- Vendor bills & purchase orders
- Reporting & month-end
- Lead follow-up
Three levels of involvement. You set the dial.
Wherever you are, the aim is the same: better processes, lower costs, and fewer hours of yours on the standard stuff. How hands-on you stay is your call.
Build it with us
We draw the plan and build the structure — systems, accounts, processes — then hand it over. You run it; we're there when you need the next piece.
Automate it
Most standard processes don't need a person: invoices, reminders, posting, categorising, reports. We automate them so you can take a less active role and still see everything.
Outsource it
We take over whole functions — accounting, tax payments, filings, catalogue upkeep, collections — and send you updates and reports. The work gets done; you get the summary.
Back to basics · built on AI infrastructure
Old-school discipline. New-school machinery.
The basics haven't changed in a hundred years: a plan, a sequence, clear ownership, books that balance. What has changed is what it costs to run them. We pair the discipline with infrastructure that does the repetitive work itself.
The basics we insist on
- A written plan before anything gets built
- One sequence, every time, with a gate at each phase
- Every account in your name, every login written down
- Facts, prices and claims from you, in writing
- Books that reconcile every month
- A decision log, so nothing lives in someone's head
The machinery that runs it
- An assistant that answers your phone from approved facts and logs every call
- Enquiries captured, routed and followed up without a person remembering
- Transactions categorised and reconciled on a schedule
- Social calendars drafted, designed and posted month by month
- Price, stock and catalogue refreshes that run overnight
- Reports that arrive on the first of the month — with the exceptions flagged
Sheet 02 · The process — join at any phase
Ten phases. Start at the one you're missing.
Every company we work with runs through the same sequence. If a phase is already done — you have the entity, you have the website — we check it, keep it, and move on. That's how an existing business joins in the middle without paying for the beginning.
- Intake & discoveryOne call; we capture the facts, agree the scope, scan your competitors.
- Entity & brandFormation, registrations, logo, colours, type, social images.New companies
- Control planeDomain, hosting and code in accounts you own; keys handled right; an accounts register.Common join point
- Workspace & emailMail on your domain, shared addresses, documents in one place.Common join point
- WebsiteBuilt or rebuilt; forms into the CRM; search-engine accuracy.Common join point
- Back officeAccounting, payments, CRM, ERP and inventory where they apply.Most existing businesses start here
- Products & servicesItems, prices, quote or checkout flow — tested with a real order.
- Socials & listingsSearch engines, map listings, every network that matters, one schedule.
- AutomationsThe daily, weekly and monthly jobs that run without you.
- Run itOwnership audit, handoff binder — then a monthly service if you want us to keep operating it.
Build it, or let us run it
Two ways to work with us — and most clients do both.
Build
One-time projects with a fixed scope and a finish line.
- Website build or rebuild
- CRM and ERP build-out
- Books set-up and clean-up
- Online catalogue and checkout
- Social channels and listings created
- Company formation and brand
Run
A monthly service: we operate the systems so you don't have to.
- Bookkeeping, monthly close and books reporting
- Billing and receiving, collections
- Social announcements on a weekly, bi-weekly or twice-monthly schedule
- Follower growth and email campaigns
- Lead follow-up and reporting dashboards
- Keeping every system current and adding what's next
Every enquiry lands in a pipeline and gets followed up — from the website, the phone and social.
Invoices go out the day the work is done, customers pay online, reminders go out without anyone remembering.
Clean books and a monthly report mean you know margin by job, product or month — and what to change.
The admin that eats evenings — posting, chasing, categorising, re-keying — runs on a schedule or runs with us.
Packages
Three ways to start — or pick from the menu
Fixed scope, so you know what you're getting. Every package can start mid-process for an existing business; anything on the menu can be bought on its own.
Open the doors
- Entity, tax IDs, registrations
- Brand kit
- Domain, hosting, source control
- Email on your domain
- Website with lead forms
- Search & social presence
- Handoff binder
Run it properly
- Everything in Launch (or audited if you have it)
- Accounting: accounts, taxes, templates
- CRM pipeline & web-to-lead
- Quotes → estimates → invoices
- A month of social content
- Monthly service after the build
Sell online, at scale
- Everything in Operate
- ERP, inventory and purchasing
- Online catalogue, cart, checkout
- Supplier price feeds & search
- Scheduled automations
- Shopping and product feeds
Just the parts
- Any single item from the menu
- Books as a service
- Social schedule as a service
- Billing & receiving as a service
- A website rebuild on its own
- Scoped and priced per item
How we work
Four rules we don't bend
Accounts are created in your name; we are a member. Nothing is held hostage, whether we build it or run it.
An existing business is audited first. What's good stays; we connect to it and build around it.
Licences, claims, prices and hours come from you, in writing, before they appear anywhere.
A status file, an accounts register and a decision log — so anyone can pick it up, including you.
Sheet 03 · Start
Tell us where you are. We'll tell you what's missing.
Idea, running business, or growing and messy — we reply within one business day with which phase you'd join and what we'd build or run first.
- No obligation and no lock-in: everything is built in accounts you own.
- Existing systems are audited before we quote anything.
- Pick one item or the whole company — the price follows the scope.